Rocket Campaigns B.V. (“Rocket Campaigns”) processes personal data. When you use our website, sign up for a Sampling Campaign, the Rocket Campaigns Panel or our newsletter, we process your personal data. We also need to process your personal data if you apply for a job with us.
We value your privacy and do everything we can to protect your personal data. We therefore want to inform you clearly about how we process your data, the purpose of the processing, how long we keep your data and how we protect your personal data.
We encourage you to read our Privacy Statement and General Terms and Conditions carefully before sharing personal data with us or entering into an agreement with us. If you still have questions after reading this Privacy Statement or our General Terms and Conditions, you can always contact us by sending an email to (here is the link).
This Privacy Statement concerns the processing of personal data. We understand this to mean the following:
Personal data: All information about identifiable natural persons. These are all data that directly or indirectly say something about you, such as your name, gender, age, email address, date of birth and your transaction data.
Processing of personal data: All actions we can perform with your personal data, including collecting, using, storing, adapting, forwarding and (partially) deleting your personal data.
Please note that we have no intention of collecting personal data from persons under the age of sixteen (16), unless they have obtained consent from their parent(s) or guardian(s) to enter into an agreement with us, or visit our website and/or Parfumado Shop. We try to verify that a person is over the age of sixteen (16) or that parent(s) or guardian(s) have given their consent but we cannot always verify this, which is why we recommend that parents or guardians are involved and/or monitor their children’s online activities.
In principle, we do not process sensitive personal data. This is data that is particularly sensitive due to its nature, such as data relating to race, ethnicity, political preferences and genetic data. Please do not provide us with such data. We do not need this data and therefore we prefer not to have it. If you do share it with us, that is your choice.
- About us
We are Rocket Campaigns B.V., a company registered in the Netherlands with Chamber of Commerce number 81276400. Our office is located at Joop Geesinkweg 201, 1114 AB, Amsterdam. Rocket Campaigns is part of the Parfumado Group, which is also comprised of Parfumado Holding B.V. and Parfumado B.V., both affiliated with Rocket Campaigns. Together with our partners and your favourite brands, we create campaigns in which we distribute beauty and perfume samples (“Samples”) from our brand partners. Rocket Campaigns allows you to request Samples from your favourite brands.
This Privacy Statement applies to all the processing of personal data by Rocket Campaigns referred to herein, whereby Rocket Campaigns is the data controller in the sense of the General Data Protection Regulation (hereinafter: GDPR).
- Which persons
We process personal data of all persons with whom we have a direct or indirect relationship. This concerns the following categories:
- People who have signed up for our Panel;
- Persons who have participated in a Sampling Campaign;
- People who complete a Parfumado Group quiz or survey;
- Persons who have expressed interest in our services through social media or other means;
- Persons applying for a job with us; and
- Business partners.
- Source of acquisition
Rocket Campaigns processes personal data that you have provided to us or to Parfumado B.V., part of the Parfumado Group. You provide personal data when you sign up for our Panel, fill in a perfume or beauty quiz, request a Sample, fill in a post-Sample survey or post a review, amongst other things. We also process certain personal data if you contact us by telephone, website or email. You may also provide us with personal data when visiting our website.
You are never obliged to provide us with personal data. However, if you do not wish to provide specific personal data, we will not be able to offer you certain services and products. When entering personal data, we indicate which data is necessary and which data is optional.
There are also personal data that we obtain through cookies and other techniques. For example, we may receive information from third parties, such as Google, about your approximate location. We use this information only to the extent permitted by law.
We process your data for various purposes. The main purposes are described below. Other purposes for which we process data are closely related to the purposes described below. If we are going to process data for a purpose that is not related to the purposes below, we will inform you in a timely manner.
- Targeted Sampling Campaigns: Panel, beauty and perfume profile, post-Sample surveys and reviews
The Parfumado Group concludes partnerships with perfume and beauty brands that want to distribute Samples to a specific target group. Rocket Campaigns has set up a Panel for this purpose, consisting of persons who have indicated that they are open to receiving Samples. In order to register for the Panel, we will process your name, email address, country of residence, gender, age, and detailed information about your perfume and beauty preferences, such as which perfumes or beauty products appeal to you most, what your favourite brands are, what appeals to you in perfumes and beauty products, how you use perfume and beauty (including skin, hair and body care and make-up) products, your skin and hair type, any skin or hair problems, and information about your buying behaviour (“Panel Data”). You can indicate at each question that you prefer not to answer the question. However, if you do not answer or indicate that you prefer not to answer, your beauty and perfume profile will be incomplete and we may not approach you for Sampling Campaigns because we will not be able to assess whether your profile matches the target group of the brand behind the Sampling Campaign.
During every Sampling Campaign, our brand partner indicates the target group it wants to reach with the Sampling Campaign. Based on the beauty and perfume profiles of the members of the Panel and the target group specified by the brand partner, specific persons from the Panel are approached with the question of whether they would like to claim the relevant Sample. We process the Panel Data to determine which target group we will approach for a specific Sampling Campaign. In order to approach the target group, we process your name and email address.
We ask participants in Sampling Campaigns afterwards if they would like to share their feedback via a post-Sample survey and whether they would be willing to write a review. These reviews can also be used by the brand partners on their own website or on websites of retailers they work with. We will always inform you about this when we ask you for a review. We can use the data from the post-Sample survey in general, anonymous reports and share these with the beauty and perfume brands behind the Sampling Campaigns.
- Customer relations and customer administration
It is necessary for us to maintain contact with you. In order to optimise this contact, we want to be able to analyse customer contact. We also process any complaints by name in order to resolve any disputes, for example.
It is important for us to establish how our relationship with you came to be. We need to know whether you applied for the Panel or came into contact with us through a Sampling Campaign or in some other way. For this purpose, we process your name, address, email address, gender (if known to us), Panel registration and Sampling Campaign history.
- Customer satisfaction and service
The satisfaction of our customers is of great importance to us. We want to be able to trace and resolve any issues with Samples as quickly as possible. Any reported issues are recorded so that we can analyse them and prevent them from happening again in the future. For this purpose, we process your name, address details, email address (in case of shipment with track and trace code) and any complaints. The same applies in the event of any disputes. In the event of technical problems, we use the information necessary to identify and resolve the problem, such as name, address, email, Sampling Campaign history and IP address.
- Marketing purposes
We like to keep you up to date on the latest Rocket Campaigns news and Sampling Campaigns. To be able to approach you for targeted Sampling Campaigns, we analyse your beauty and perfume profile. Depending on our relationship with you, you will be approached for this. For this purpose, we process your name, email address, email preferences, address data, Panel Data, Sampling Campaign History, gender (if known to us), and age or age group (if known to us).
We also use the post-Sample surveys to find out if you want to be kept up to date with the latest news from the brand from which you received the Sample. If you consent, we will share your email address with the brand in a secure way, which can only be used on the basis of your consent and applicable law. You can always withdraw your consent by sending an email to email@example.com.
- Delivery of Samples
If you participate in a Sampling Campaign, we must be able to send you your Sample. It is therefore necessary for us to have your address. To this end, we process your name, address, current Sample request and, in case of a package with track & trace code, also your email address.
- Financial administration and accounting obligation
We need to process personal data to administer and check payments, authorisations and payment reversals. We need to store certain financial personal data for a longer period of time in order to comply with our legal obligation. It is necessary to process certain personal data in order to execute payments. In this context, we process the name, contact details, bank details, payment status, order history and payment history of our business partners.
If you apply for a job, we also have to process personal data. This includes your name, gender, address details, email address, CV and cover letter. If you join us, we save the data that we are legally obliged to process such as name, address, age, bank details, as well as the information in your personnel file such as your employment contract and documents relating to it, as well as documentation relating to leave and performance.
- Targeted Sampling Campaigns: Panel, beauty and perfume profile, post-Sample surveys and reviews
We use first- and third-party cookies on our website. Cookies are small information files that can be automatically stored on, or read out from, the device (including a PC, tablet or smartphone) of the website’s visitor. This is done through the web browser on the device.
- to enable the functionality of our website (technical and functional cookies);
- to gain insights in the usage of our website and to improve our website on the basis of this information (analytical cookies);
- to build a profile of online behavior and enable us to provide you with advertisements relevant to you (marketing cookies).
When you visit our website for the first time, we will display a message with an explanation about the cookies we use. We will ask for your consent to place the cookies, when we are required to do so. Please click here for an overview of the cookies we use.
- Legal basis
If we want to process your personal data, we must have a legal basis under the GDPR. The GDPR sets out six different legal bases. We base our processing on four of these bases, which are described below.
We may also process your personal data according to two or more of these bases.
If consent is given for the processing, you must give it to us explicitly and in writing. You may withdraw your consent at any time.
We base our processing for targeted Sampling Campaigns, such as the information you share for a Sample Request, the Panel Data, post-Sample surveys and reviews, on consent.
We also base our processing for marketing purposes, such as processing for efficient advertising and targeting as well as marketing of the beauty or perfume brand after the campaign, on consent. If you do not allow our cookies, we may not process your personal data which we need for effective advertising and targeting. We will also ask for permission to approach you with newsletters and promotions. Of course, you can always indicate that you no longer wish to receive this type of information. Every newsletter includes an unsubscribe link.
- Necessary for the performance of the contract
We may process personal data if this is necessary for the performance of our contract with you. The processing must be a natural consequence of the contract. We base the processing related to targeted Sampling Campaigns, our customer relations and customer administration, and the sending of Samples on this principle.
- Necessary to comply with a legal obligation
The processing of personal data may be necessary in order to comply with a legal obligation. This often involves a minimum length of time personal data is to be retained. This includes the processing of financial records and accounting obligations, purchase and sales records, and accounts receivable and payable, among others.
- Necessary on the grounds of a legitimate interestData sharing
Processing personal data is also permitted if this is necessary for the protection of our interests. We always weigh our interests against your interests, rights and freedoms before choosing to base our processing on a legitimate interest. This means we also assess whether we can achieve the same objective in a different way without needing your data.
With regard to our processing for the purpose of customer satisfaction, we base this on our legitimate interest as well as on the necessity to execute the contract we have concluded with you.
In the context of employee recruitment, we process personal data such as your name, email address, telephone number, CV and possible cover letter also on the basis of our legtimate interest.
- Data sharing
- Parfumado Group
Within Rocket Campaigns, employees have access to your personal data only to the extent that they need these data to perform their duties. All employees are bound by a strict confidentiality obligation. Rocket Campaigns, together with affiliated companies such as Parfumado B.V., is part of the Parfumado Group. Within the Parfumado Group, personal data may be shared, exchanged and combined for the purpose of the general implementation of the targeted Sampling Campaigns, including the delivery of Samples.
- Third parties
We do not share your personal data with third parties, unless this is necessary in order to achieve the processing purposes as described in this Privacy Statement. This is the case with the Targeted Sampling Campaigns as described in this Privacy Statement.
As the data controller, we use processors who process personal data on our behalf. These processors are carefully selected and are bound by all agreements that are required to guarantee your privacy. We determine the purpose and means of processing. We have the final say. The processor handles your personal data in accordance with our instructions and security standards.
If you participated in a Sampling Campaign where you had to complete a survey, then your personal preferences, nickname and email address will be shared with the brand partner. The brand partner can post reviews, likes and dislikes with your nickname on their own website.
Data are only transferred to countries outside the EU to the extent that processors are engaged who process personal data outside the EU. It is also possible that our processors engage (sub)processors located outside the EU. The brand partner of a Sampling Campaign may be located outside the EU. In this case, we will ensure that the data are protected in an equivalent manner to that in the EU.
- Parfumado Group
- Retention of your personal data
The personal data will be kept for the duration of the execution of the contract. Thereafter, the data will be kept for as long as is reasonable in view of the processing purpose for which the data were processed. Thereafter, where possible, data is pseudonymised or anonymised.
- Security of your personal data
We do our best to protect your personal data. We do this by taking organisational and technical security measures. In doing so, we treat all personal data provided to us as confidential.
This way we try to prevent anyone from accessing, disclosing, changing or otherwise modifying your personal data.
- Your rights
We are entitled to process your personal data on the basis of the aforementioned grounds. But you also have a number of rights with regard to the processing of your personal data. Please note that these rights are subject to conditions.
For questions or complaints about the processing of your personal data, please contact us at firstname.lastname@example.org.
- Right to clear information
You have the right to know what personal data we process, why we do so and how. By means of this Privacy Statement, we try to inform you as fully and clearly as possible.
- Right of access and rectification
If you are interested in viewing the data that we process from you, you can request to see your personal data. We are obliged to comply with this request. If you believe that your data has been processed incorrectly or incompletely, you can request us to rectify this (supplement or change).
- Right to deletion of your data
You have the right to request us to delete all your personal data. We do not always have to comply with this request. It may be the case that we have to store certain personal data on the basis of a legal obligation.
- Right to restriction
You can request us to temporarily restrict the processing of your personal data. This is possible if the data we have processed may be incorrect, the processing may be unlawful, the processing may no longer be necessary or if you object to our processing of your personal data.
- Right to data portability
You have the right to request that we obtain or transfer to another party the personal data from you that we have processed in a structured and readable form. Transfer to a third party is only possible insofar as this is technically possible.
- Right to object to processing
In some cases, you have the right to object to the processing of your personal data. Firstly, you can object to direct marketing, such as advertising that is based on a legitimate interest, i.e. for which you have not given your consent. You can also object to the use of your personal data due to specific personal circumstances. This applies only if the personal data is processed on the basis of a legitimate interest. If there are no compelling grounds for justifying the processing, we must stop processing your personal data.
- Right not to be subjected to automated decision-making
You have the right not to be subjected to automated decision-making and you must not be subjected to fully automated decisions. These are decisions which, without human intervention, may significantly affect the person concerned or have legal consequences. In certain cases, you can appeal against this by making your views known by email to email@example.com and requesting human intervention.
- Complaints and invocations of rights
If you have a complaint about our processing of your personal data or if you wish to exercise any of the above rights, we will do our utmost to resolve the issue with you. Within one (1) month of receiving your request, we will let you know whether we can comply with your request. In the case of complex requests, this period may be extended by two (2) months.
Please note that we may request specific information to confirm your identity. This way fraud and abuse can be prevented. If we cannot work it out together, you have the right to lodge a complaint with the Data Protection Authority at any time.
- Right to clear information
We reserve the right to amend this Privacy Statement at any time. If any changes could be of interest to you, we will inform you in good time.
Version dated February 2022.